Terms & Conditions


  • We strive to give you our very best in order to enhance your spa experience with us. We adhere to certain policies to benefit you, and create a harmonious environment where our therapists can focus on your needs.
  • We know you will have a pleasant experience with us as we strive to exceed your expectations!
  • Guests shall be responsible for any damage of property or personal injury caused by their misuse of the facility equipment or personnel by themselves, their family members or guests.
  • guests should seek instructions on how to use all equipment at the facility.
  • Guests should be fully aware of their responsibility in disclosing any medical or health conditions that are to prevent them from using the facility.
  • Elysian Spa is not responsible and will not be held liable for the disappearance, loss or theft of or damage of personal property, including money, or other valuable belongings.
  • Elysian Spa reserves the right to modify, eliminate and add to their facilities from time to time.
  • It is anticipated that, on occasions, parts of the Spa or the entire facility may be temporarily unavailable to members while repairs, renovations or special events take place. Management will make every effort to minimize any disruption during these periods and whenever possible will schedule any work after Spa working hours. At the event of such happenings, Elysian Spa will not provide any monetary or non-monetary compensation to members or guests.
  • Elysian Spa will announce operating hours and reserves the right to change them as seen appropriate.
  • Any sexual behaviour, advances or comments made will result in immediate termination of service and the membership. In this case the membership stands to be cancelled and no refund or compensation would we provided by Elysian Spa Management.